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Tractor Talk Discussion Board

Re: Napa Parts


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Posted by Bret4207 on November 14, 2013 at 04:13:06 from (64.19.90.196):

In Reply to: Napa Parts posted by Nathan (SD) on November 14, 2013 at 00:49:02:

I prefer to go to a locally owned private parts store if I have the option. They carry most of what I need, but I've noticed they aren't crazy about looking odd parts up anymore, not unless you're insistent and basically advise them the part is expensive and they'll get the business. Our local NAPA has one good older guy who can measure a bearing and seems to always provide the right replacement vs his other counter staff that go to the computer and give you the wrong stuff every time. Advance Auto is a nightmare IMO. In many cases I stop at a local independent tractor repair shop and can get parts cheaper and faster through him. I can also stop at an Amish machine shop and often pick up parts right then that would require ordering elsewhere. But usually I get online and have it delivered in 2-3 days for a lot less money no matter what it is. No sales tax either.Yes. I know that hurts our locals but I simply don't have the time or the money to drive all over Gods green creation and pay 3-6x what I can order NOW and know it's on the way.

My biggest complaint with most parts stores and dealerships is still the fact the customer with money in his hand will ALWAYS take the second seat to the phone. I hate that. I know why they answer the phone, but for goodness sakes, put the guy on hold for a second and finish my sale, then play "How much, how long, have you even got one" with the phone customer.

This post was edited by Bret4207 at 04:16:18 11/14/13.



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