This comes up every time and the answer is the same every time.... McDonalds had complaints for years about coffee being too cold and they raised the temp. More complaints about cold coffee so the temp was raised. Finally few enough complaints that an equilibrium was meet. McDonalds only did what any reasonable company would do... or should do, keeping customers happy. McDonalds cant, and shouldnt, change its rules just because a person is unable to control a cup of coffee (remember, Stells dumped it on herself in the parking lot because her sons car didnt have a cup holder... shouldnt she also be sueing the car maker?). Wouldnt refusing to sell the coffee to an almost 80 year old woman be considered discrimination (she clearly demonstrated that she could handle a cup of coffee). Would it be reasonable for employees of McDonalds to search and grade every car that comes through to see if it has proper cup holders? The list can go on and on but the fact remains, McDonalds did do what is reasonable, Stella dumped it on herself and was looking to cash in on the lawsuit lottery.
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I have never spilled anything in my lap, but maybe Im doing it wrong? And Im not sure where you got your "foreseeable" information from but it wasnt from McDonalds or any other fast food restaurant that sells coffee to go, because if you did, you would have learned that people tend to let the coffee sit longer when driving than when when a person buys a coffee and drinks it in the seating area.
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