Something is coming cause that little "issue" is going around. Year ago, with the gas company being s@#$y, I decided to buy my own tank and then use the pre-pay program. Buy when the year's worth when prices are low and the compsny is looking for income. You have to prove beyond a shadow of a doubt that you own the tank and then they'll sell to you. Long in December the orginal company-knowing they no longer have my account-filled the tank. Now they KNOW there is no propane account. This spring I get the last fill from the pre-buy along with a bill for "fuel adjustment". I was about to start cussin' then remembered that honey works too so called and asked nicely what this was about since I had already paid for the product. They removed the charge because "the computer made an error". In your case I think I would just call and remind them of the instructions, which the dispatch knows, and then nicely suggest that you will use the product you have already purchased and that then they can come get the tank. And then get it used! Or maybe get a tank and draw your product off. Tell them, at the beginning of a month, to come get the tank and at the end of the month tell them you are going to start charging rent for storing their tank. Be ready for a fight as they will claim all the gas is theirs; so you need proof. Like the bill for this last fill which will have the gallons delivered.
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