Their way of doing business sucks. By luck maybe you called them on your cell phone and have a record when you noticed and notified them that they had re-filled without permission or an auto-fill service contract? Isn't 20% the norm? Also, they should have sent you a statement with a past due notation on it after 30 days. 45 days a notice and courtesy phone call. Really simple - communication. Your being a good customer that pays on time should have been a flag to the credit manager that something was wrong. Most businesses that extend open credit have a blind faith that most people's word is their bond - if not do business on a COD basis. Again, simple. Hopefully, your state doesn't have a mechanic's lien or theft of services law in order for them to try to get the "last laugh" back. You might want to deal with them by certified letter so that you have proof of communication on this since their word obviously isn't their bond. Good luck, stay cool and look for a new supplier.
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Today's Featured Article - Oil Bath Air Filters - by Chris Pratt. Some of us grew up thinking that an air filter was a paper thing that allowed air to pass while trapping dirt particles of a particles of a certain size. What a surprise to open up your first old tractor's air filter case and find a can that appears to be filled with the scrap metal swept from around a machine shop metal lathe. To top that off, you have a cup with oil in it ("why would you want to lubricate your carburetor?"). On closer examination (and some reading in a AC D-14 service manual), I found out that this is a pretty ingenious method of cleaning the air in the tractor's intake tract.
... [Read Article]
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