How many days late were you when they plugged the tank?
That is absolutely a move that a company does to make you miserable when they unhook you on a Friday afternoon. It is usually done to a customer they are tired of dealing with. I heard that straight from the guy who pulls electric meters on Friday afternoons!
I think you may be better to at least play nice at first to try to fix the problem.
I had the opposite happen this winter. Our tanks are on a "keep full" schedule but when propane got scarce and expensive the driver was instructed by the coop to only fill to 40% so the customers were not freaked out at the cost. The driver wanted the coop to include a note in the bill saying that is what they did and to keep an eye on the tank. Nobody got a note... We had a tank run empty and it took a while to figure out what happened!!! New installation, not full to begin the month. The coop rushed right out to fill it, checking for sure it was okay first, and luckily it was before the huge price spike.
I did not lose my temper, they fixed it fast, good company, just a mix-up.
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Today's Featured Article - Madison's County - by Anthony West. Philip Madison has been a good friend of mine for quite some time. He has patiently suffered my incessant chit chat on the subject of tractors for longer than I care to remember, and on many occasions he has put himself out, dropped what ever it was he was doing, to come and lend a hand cranking handles, or loading a find onto a trailer. Although he himself has never actually owned or restored a tractor, he was always enthusiastic and always around helping with other peoples projects.
... [Read Article]
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