Posted by NNP on April 17, 2014 at 04:03:20 from (66.66.112.196):
In Reply to: Electric bill posted by James A on April 16, 2014 at 20:07:57:
James A said: (quoted from post at 20:07:57 04/16/14) Got my electric bill today, it was up a little. It usually runs around 27 dollars which is about 10 times more than the electricity used. The bill was 13,755 dollars and 65 cents. I called and it only took about a half hour to talk to a live person. She, after laughing about 2 minutes, said the reading had been estimated for the last three months and had it screwed up some how. the correction came to 20 dollars and 50 cents.
After you pay the revised bill, give it a week or so, and call them again. Ask if your account is current and paid.
Had that issue before, person on the phone fixed it,
but the billing computer still had a glitch and I got a late fee, and a shutoff notice because of the 'partial' payment.
People on the phone are usually pretty smart, however billing computers are dumb....and very persistent.
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