Posted by wisbaker on June 02, 2014 at 19:26:19 from (173.30.33.15):
In Reply to: OT: Lack of Knowledge. posted by LOU from Wi. on June 02, 2014 at 17:24:14:
I agree with some of the other posters- unless it's storm damage can't see the insurance company being involved, it was a mistake to even call them. You fight needs to be with the shingle manufacturer and maybe the folks that sold you the shingles, but read the fine print on you warranty, at most they owe you for the shingles, they might have a pro-rated clause in the warranty so they owe you for about 1/2 of the cost of the shingles, to get them to pony up you'll have to convince them you followed all the rules and kept all the paperwork, if you didn't sorry Charlie you're out of luck. And believe me the shingle companies are almost as good as insurance companies at denying claims. Once a market on a specific product becomes "mature" with several (like 3) big players market dynamics change and unfortunately the consumers often get hurt. The recourse the consumer has is not to buy Certainteed ever again, if 3 or 4 million consumers make this pledge a year in 10-15 years they'll have to change. Unfortunately consumers don't buy a lot of roofs and most folks don't live in the same house for the duration of a roof anymore, the manufacturers count on this and it allows them to make sub standard products. I'm a big fan of steel roofs, they last longer and steel recycles, not that I'm a tree hugger but I like the idea of hauling roofing to the scrap yard and getting a check rather than going to the landfill and writing one. There are other roofing products that will provide good service I've seen rubber shingles that look like slate, expensive but they last 75-80 years. Copper is good and makes rubber look cheap. One thing we need to consider is newer houses have shallow roofs (because they're cheaper to build) and that isn't good for long roofing life. If we build to a low cost don't be surprised if you get low quality or short life.
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