I'm about 4 months with Viaero now, and I've had no issues. I know how they were with the old service, Internet not working at all, etc., so, ..I know.... "Coming soon", yes, they said that for many years. I was shocked when I saw it was on. Can't say there but it doesn't sound promising. Both out sounds like tower issues, but does sound like their old service. You say "plugged in", did it plug in to USB like one of those flash drives? You could take the activation card out of it and put it in other certain devices, so you could have a backup device to use if it's not their tower acting up. I purchased a device off of ebay, then you can just go in and get the activation card, and you don't have a contract when you don't buy their device. I did not want a contract with them because I didn't expect it to work well. You could check the tower and see if it is upgraded, and do a device trial first, but I would never have a contract with them. Off of ebay you can get an unlocked hotspot device for around $60 or less (like a mifi). The home router thing which is better for always on use is over $100 to buy outright. The USB stick things are cheaper usually. But it takes specific devices that support the right frequency of course.
You can safely put your address in the Verizon thing I linked before, they don't bother you unless you speak to them. If you can get the service, it will tell you, or may direct you to contact a store. It's possible that your device is not getting enough signal for 4G (or your tower isn't upgraded). Depending on your booster, it might not work with or boost 4G. The Wilson 4G boosters for homes only came out this year, older models only worked with 3G. If it says you can get this other service, they should do a free visit to check first, it has its own antenna they install, and you'd have a trial period unless that's changed. With satellite you have no trial period, but if you complain hard enough you can get out of the contract.
Here is the main program for tracking data. You can try it if you want. http://www.softperfect.com/products/networx/ I can look for something different. Honestly, the neighbors I've helped out, haven't had much issues with data caps. It's been things like video, plugging in Dish or Directv, or automatic backup software, usually. Download and run Malwarebytes (google it for download), when you install it, be sure at the end to un check the "pro trial". That should catch most "bad stuff" that your other software might miss. It's one of the best tools for that kind of thing. You have to run the scan manually, if you pay for it, then it scans all the time by itself (lifetime license can be purchased for less than $20 sometimes). This is something you use in addition to an antivirus. If you are virus free, turn off automatic updates, and limit video, that -should keep you under.
wildblueworld.com/forum is the Exede forum, LOTS of info in there about data monitoring.
Satellite is fairly reliable if it's installed well. Mine went out pretty much the same as when the sat. tv went out. The free download zone is worth a bit, but not as handy as more daytime data.
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