Telecommunication companies are eager to dump land lines in rural areas. And in the cities, they're replacing Plain Old Telephone Service with the more profitable broadband. The phone companies got a law passed in the Michigan legislature that makes it much easier to abandon landline service in rural areas.
A couple of months ago our AT&T landline went out completely after several months of static. I called in the problem, but was only able to use their automated system. The system told me it would be two weeks before they could fix the problem! We were getting ready to put a rental house on the market, and we needed that phone working. I started trying to get through to an actual person. It's very easy to contact a live agent for cell phone or internet service, but forget about it if you have a landline problem. In desperation I contacted customer service for AT&T cellular (we have AT&T cell phones). The agent was sympathetic, but she found it as difficult to contact landline customer service as I did. She finally got me through to a woman whose apparent job was to apologize to anyone persistent enough to get through to her, explaining that AT&T doesn't have enough technicians in Michigan. Nice. I went to our local AT&T cell phone store. The salesman there did get ahold of the service people, who called me back to say, "yes, it's going to take two weeks to fix your phone."
Finally, I submitted a complaint to the Michigan Public Service Commission. I put the complaint in on Saturday and the phone was working Tuesday, a week ahead of schedule. I also received a couple of calls from someone who said she was from AT&T's "office of the president" to check on our phone service. I'm not sure what happened, but it seems the MPSC has some folks who take their jobs very seriously. Hats off to them.
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - Oil Bath Air Filters - by Chris Pratt. Some of us grew up thinking that an air filter was a paper thing that allowed air to pass while trapping dirt particles of a particles of a certain size. What a surprise to open up your first old tractor's air filter case and find a can that appears to be filled with the scrap metal swept from around a machine shop metal lathe. To top that off, you have a cup with oil in it ("why would you want to lubricate your carburetor?"). On closer examination (and some reading in a AC D-14 service manual), I found out that this is a pretty ingenious method of cleaning the air in the tractor's intake tract.
... [Read Article]
Latest Ad:
1964 I-H 140 tractor with cultivators and sidedresser. Starts and runs good. Asking 2650. CALL RON AT 502-319-1952
[More Ads]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.
