No question that he should cover the part he broke. Back when I was a commission mechanic if we broke something, we the mechanic (not the shop) paid for it. The one really stupid mistake I made one time cost me a set of tires, one fender, and two wheels for a customer's boat trailer. Yep, I forgot to torque the lug nuts after changing out a bad spindle. I couldn't match up the old out dated tire and wheel size, so I just bought him a new set. Replaced his old rusty wheels and odd tires with new chrome wheels and a new set of radials. He left happy and came back again when he needed more work done. Worth it to me to keep a customer coming back. It only takes one really mad customer to cost you allot of work down the road making something like this look pretty small.
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Today's Featured Article - Women and Tractors - Tractor Engine Repair - by Teri Burkholder. One of the great things about working on a tractor engine with your other half is that you know what he is thinking of at all times and can anticipate his every move and his next thought of what he will do. With Ben, anyway, I can tell! He'll be busy working and I’m handing him tools and he says, "give me that..." and I’ve already got it in his hand or "hand me that....."and I’ve got the portable light right where he needed it placed to see. "Run in the house and get me a...."as I open th
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