No question that he should cover the part he broke. Back when I was a commission mechanic if we broke something, we the mechanic (not the shop) paid for it. The one really stupid mistake I made one time cost me a set of tires, one fender, and two wheels for a customer's boat trailer. Yep, I forgot to torque the lug nuts after changing out a bad spindle. I couldn't match up the old out dated tire and wheel size, so I just bought him a new set. Replaced his old rusty wheels and odd tires with new chrome wheels and a new set of radials. He left happy and came back again when he needed more work done. Worth it to me to keep a customer coming back. It only takes one really mad customer to cost you allot of work down the road making something like this look pretty small.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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