Posted by oldtanker on September 20, 2014 at 07:01:04 from (64.118.3.75):
In Reply to: good parts men posted by ertl collector on September 19, 2014 at 19:02:13:
The Titan dealer in Fergus Falls MN has an older guy who will bend over backwards to get you what you need. Last year he called a competing dealer, not CaseIH, determined that they had what I needed on hand and told them that I might me a few minutes late for closing time. Parts guy from there ask if I could meet him at a road junction that shaved about 20 miles off my trip. So I met him there about 5:15 and got my parts. Turns out he worked for an AGCO dealer near me that the owners retired and sold out. The new owner (expanding dealer) basically closed down the parts and service at that store and got rid of most of the old help. He was one of the guys that got the axe. Great parts guy! He still lives in the old town where he worked and carries parts home almost daily for pickup by guys who are disgusted with the new dealer. He took a lot of customers with him to his new job.
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