I've seen a few and heard a few, all shippers and haulers make mistakes. My Dad worked for UPS for about 13 years. They had a package go missing, the shipper called and was all upset. Seems they shipped a bar of gold, but didn't want to insure it for it's value so they painted it with lead paint and declared it as lead. UPS lost it, paid them for lead, of course this didn't make them very happy. UPS finally found it, the shipper had wrapped it in paper and stuck a label on it, the label fell off, with no identification it ended up as a doorstop at the terminal until someone figured it out. UPS owned up to the mistake but the folks that shipped it almost paid quite a bit for UPS's mistake. When I lived in Tennessee it was not uncommon for our UPS guy to deliver packages for us to the machine shop up the road and theirs to us, if something wasn't on time we'd call each other and swap packages, our relationship blossomed and we'd call each other when we saw the mis-delivered packages and discuss if UPS was going to deliver them right the next day OR if we'd cruise over and pick them up today. USPS- I sent a Flokati rug from Greece to home, the mailman was a friend of our family, the rug somehow got marked refused and sent back to Greece. Dan (the mailman) says he never saw it, his Mom was the clerk at the local Post Office and said it never made it to the local Post Office, clearly someone took a short cut, it was easier to mark it refused than to do the customs paperwork. Another time I was trying to get some last minute details done to the library we just remodeled before the open house and ordered some hardware from Grainger, when it didn't show up, called them and they tracked it. For some reason it went to Kansas City MO. instead of Marinette Wisconsin, Grainger re-shipped it, next package also went to Kansas City Mo. Cancelled the order and sourced it elsewhere. Both packages eventually showed up they were addressed to Marinette Wisconsin, no explanation was ever given for both packages being shipped to the same wrong address in KC MO. If it falls out of the box it's not USPS or UPS or Fed-Ex's fault it wasn't packed well enough.
Part of the problem with dealing with the post office is the fact they are used to having a monopoly so they aren't familiar with the concept of competition, that and the workers have an awesome Union that insures they aren't responsible for much of anything, these people eventually get promoted into management where they still aren't responsible for anything. They are bureaucratic which in my book means they exist to serve themselves and not a customer and like so much of government and big business decisions are made without the facts being considered and these decisions are uniformly applied across the organization even when they don't fit. When this happens, especially when it's a budget cutting effort the folks that were doing well and working get screwed while the folks that were loafing and not doing there job have plenty of slack they can trim and not effect the operation. This in itself causes people with any work ethic to move on. Also understand the Post Office is partnering with some of the freight companies and they (private firm like Fed-EX) handle the package from either the shipper or a post office to the delivering post office, when this program is used sometimes there is delay because Fed-Ex wants to deliver a big pile to the local post office and may wait a while until they have a tote for that destination.
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Today's Featured Article - A Lifetime of Farm Machinery - by Joe Michaels. I am a mechanical engineer by profession, specializing in powerplant work. I worked as a machinist and engine erector, with time spent overseas. I have always had a love for machinery, and an appreciation for farming and farm machinery. I was born and raised in Brooklyn, New York. Not a place one would associate with farms or farm machinery. I credit my parents for instilling a lot of good values, a respect for learning, a knowledge of various skills and a little knowledge of farming in me, amo
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