Posted by sotxbill on January 20, 2015 at 16:28:58 from (104.5.24.112):
In Reply to: OT--eBay refund. posted by Jiles on January 20, 2015 at 15:50:55:
you must file a "problem" with ebay by 14 days or your out of luck.. you can file the case, and then see if the seller follows through and then close the case.. If you do not file by the 14th day, you have no recourse. I always file by the 14th day if there is a problem. I explain to the seller that I have to, and he will understand. I have been screwed several times by promises, so I file first and close later. It just sound business.. Usually it a case for NOT receiving the item, or NOT as described. The not as described usually means it was total fraud and advertised as working and received a broken or different item. I have purchase over 1200 items off ebay and had to file about 6 cases. Two times I did not file in time and got screwed.. but again, my fault for not being on time. One of the cases I lost, I later found out the seller went into the hospital and then died. If you file in time, ebay will back you everytime, if you have just cause.
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