We recently got an empty broken box through UPS. It had contained a very expensive part we had made for a customer and sent out to heat treat. Heat treat put it back in the same box we sent it in but with no packing.
Our secretary signed for the empty box, no questions asked... No, she's not the... Never mind, not going there!
When I saw the box and realized what happened, I called the local UPS distribution center, asked them to check the truck when it came in...
Was flat refused! Would not happen. That's what they call "Corporate overage" or something like that. Anything found loose in the truck goes in a box and once a month it's sent to Utah. If anyone can prove ownership it will be searched for (yeah right) and returned. Takes about 6 months to resolve.
Bottom line, we started started over made a new part, lost a ton of money, late on the due date, but what else could be done? I know, should'a insured it!
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Today's Featured Article - Good As New - by Bill Goodwin. In the summer of 1995, my father, Russ Goodwin, and I acquired the 1945 Farmall B that my grandfather used as an overseer on a farm in Waynesboro, Georgia. After my grandfather’s death in 1955, J.P. Rollins, son of the landowner, used the tractor. In the winter 1985, while in his possession the engine block cracked and was unrepairable. He had told my father
... [Read Article]
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