To me the internet is for locating an item and/or seeing it's condition and asking price/location. ( all in the ad,no e-mail required ) ALL info that lends itself well to the internet. The phone number, which by the way, is still the most "common to buyers" way of communication , is the most logical next step in the purchasing process. There's a lot of hidden info one can get from verbally talking to someone that can, and does make a deal a lot safer and fair to both involved. And by the way, there are just as many people that don't have computers as there are people with hearing problems. I have had many call me and tell me their son / daughter etc saw it on CL and give them the number to call.Everyones experiences are different and that's what usually drives their method of operation. There's no right or wrong here and that's why no one has 100% of the market share in their chosen business.I have saved customers money and time and even refused to sell them the item because of conversation (way too involved to use this medium) that determined they actually had a different problem and we then proceeded to remedy it. I earn customers by conversation not by e-mail. Does anyone purchase a new tractor or truck/car by e-mail? The last carb I sold , the buyer had all the info one could possibly offer but something still held him back , so I offered to let him see/hear it run on tractor if he wanted to drive up. He drove 2.5 hrs and we had a good hour of JD talk and he went home knowing his carb was good and we both knew his money was good. All happy and more customers because of it. Also as a side note, I have had 100% return response when I have a number to call on a CL ad....sorry to say I can't say the same about the ones I had to e-mail.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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