Posted by K-Mo on April 25, 2015 at 04:31:30 from (199.120.75.42):
In Reply to: Re: Expensive Shipping!! posted by Traditional Farmer on April 25, 2015 at 03:58:56:
You are right, price and shipping cost are not related. But, excessive shipping charges rub me the wrong way. Just last week I was charge $19 shipping on an 8 oz. part. A couple of years ago, $16 on a 4 oz. part. I call or send an email telling them it shows disrespect for the customers. I also tell them I will avoid doing business with them in the future. Most of them want to use UPS. I usually tell them the cost for USPS Priority Mail and USPS provides the box. As far as, charging for the time to fill and ship an order, I don't buy that excuse. When I order a part, I provide a part number and payment information. If the business also does over-the-counter sales, do they charge the customer coming in the door for the time to look up the parts and complete the sale? If it's a mail order business, time and labor are part of overhead. When ordering parts through a dealer, I ask for the parts to be added on a dealer stock order and don't have to pay shipping.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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