Look, when the person behind the counter has to use the computer for parts look up the computer makes them enter year, make, model, engine, tranny and 2/4 wheel drive. They HAVE to ask that question. If they guess some of those questions and wind up with the wrong part then you are irate. Granted asking a lot of those questions isn't necessary for wiper blades that's how the computer works. That computer saves you a lot of time rather than having the employee find the book, then look up the part number, then consult the card inventory system to see if it in stock. Plus that computer updates the inventory as the transaction is completed then may be set up to automatically reorder so when you break that part trying to put it on another is in stock the next morning. And yes I do find it annoying when I get ask 2 or 4 wheel drive for a part that has no connection with either but I also understand how the system works.
You want better more knowledgeable people in the parts store yet you shop around to find the place with the cheapest parts? That's why they went to computers and high school kids was to keep the cost down. Knowledge and experience cost more.
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Today's Featured Article - 12-Volt Conversions for 4-Cylinder Ford 2000 & 4000 Tractors - by Tommy Duvall. After two summers of having to park my old 1964 model 4000 gas 4 cyl. on a hill just in case the 6 volt system, for whatever reason, would not crank her, I decided to try the 12 volt conversion. After some research of convert or not, I decided to go ahead, the main reason being that this tractor was a working tractor, not a show tractor (yet). I did keep everything I replaced for the day I do want to restore her to showroom condition.
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