"As far as Wal Mart is concerned what happens is the department manager is supposed to pull stock from the back room and only order when stock is low. That way they don't have to have a large stock room. What happens is they see something is low and instead of checking the computer to see if there is any in the stock room they simply order more."
That's somewhat what happen at the store I worked at. Here is what I experienced: I was a midnight stocker. During training, we were shown how their computer system handles all orders to the distribution warehouse. Every item sold is recorded on the mainframe and at the end of the day the computer compiles all sold items and generates a new order to the distribution center. That way every item sold will (supposedly) be replenished the next day.
Tractor trailers and reefers containing items to be re-stocked are brought in mainly during the evening hours. The 'dock workers' unload pallets, already pre-segregated for each department, on the loading dock. Refrigerated items go into coolers/freezers.
Mid-night stockers come into the store with the pallets waiting on them in the aisles. It was our job to re-stock the items and empty all pallets before the end of our shift. Every now and then, there was not enough time in the shift to empty all pallets. So, morning shift would come in and have to finish the job. Pallets were a 'tripping' hazard for customers so we tried to get them out as quickly as we could.
When you see day and evening associates with buggies stocking shelves...that is usually stuff that has been returned to the customer service desk at the front of the store.
There is very little 'stock' in the back room as everything is very efficient on the ordering and delivery side. If a Manager feels that they may have something in the back that they may know about them the manager could help you. Generally though, if it's on the floor thats all they have. Except for TV's and some items in the coolers that have not been put out on the floor yet.
Managers don't place orders. The main computer system studies sales and trends and places the order.
Anyway, it's very easy for a stock clerk, loading dock worker or associate to remove things from the pallet and hide the item until they could either purchase the item or steal it.
I only worked there for a few weeks(wanted to have some extra cash for a toy) and walked off. It was miserable.
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