Re: what would you do question

Posted by jimg.allentown on June 09, 2015 at 15:30:36 from (108.36.213.96):

In Reply to: what would you do question posted by Greg K on June 09, 2015 at 08:25:05:

Not meaning to be too harsh, but having been on the receiving end of contractors much like yourself, I can tell you something about how a customer feels:
First, it seems to take FOREVER to get the work done. Contractor seems not to care if he/she ever finishes.
Second, sloppy workmanship. You are supposed to be a PROFESSIONAL. Frying equipment is simply unacceptable. In the real business world, the lost revenue that can potentially happen if the use of a vital piece of equipment is out of service can be substantial.
Third, a total lack of communication. While I do understand how things can get "too busy" to deal with, at the same time, it only takes a few minutes to make contact and update each other.

In short, you goofed up big time. What you deserve is to be paid for your materials less the cost of repairing the damage that you did. In any case, without some kind of hard copy of an agreement, your case is shaky at best.

No personal offense intended, however contractors like you are the reason I started doing for myself so many years ago. Took my car to a guy to fix something that was well above my level. He not only did NOT fix it, but made it worse and then tried to charge me for it. I quickly educated myself and learned how to do it myself. Had a contractor do some work on my house many years ago under an urban renewal grant. Took him FOREVER to finish it up. Finally, when he was looking to get paid, I had the payment escrowed until he finished the job. That finally got him moving. I could go on and on, but suffice it to say you will get no sympathy from me.

P. S. I do some auto repair for a few people that I know. If I mess up a job, it comes right out of my pocket. I back my work 100 per cent. AND, if I don't fix the problem, I do not take money. Even if I take a loss on the deal. I also do NOT take any other "mechanic's" diagnosis. 'Nuff said.

Replies:

• Re: what would you do question big daddy t 19:34:56 06/10/15 (0)

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