Fingerhut's parent company is Bluestem Brands, Inc. of St. Cloud, MN. They're accredited by the Minnesota Better Business Bureau. You can file a complaint against Bluestem here:
I doubt if Fingerhut is worried about your individual complaints to the Iowa AG or FTC. And a BBB complaint is little more than annoyance to them. But if they get enough complaints from enough people, it becomes a problem for them. Here's what I would do: Call them up and explain the situation nicely, how you didn't purchase the merchandise, it was not delivered to your home and you only got the bill because it was delivered to you by accident. Get the name of the person you speak to and keep notes on your conversation, including the exact time you called. I wouldn't immediately offer to pay any of the bill, and hold that as a card if you need to negotiate. Now, if they are cooperative, agree to close the account and reverse the charges, you're good to go. If not, then I would explain to the agent that you intend to file a complaint with the agencies I've listed. Most likely they'll say "go ahead"; if so you should follow through on your threat.
Once you have this straightened out, you need to check your credit history. You can get your report from the three major reporting agencies at www.annualcreditreport.com (be aware of scam sites like "freecreditreport.com"). I'd pull one report now, then wait a few months and pull a report from one of the other two agencies.
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Today's Featured Article - Grain Threshing in the Early 40's - by Jerry D. Coleman. How many of you can sit there and say that you have plowed with a mule? Well I would say not many, but maybe a few. This story is about the day my Grandfather Brown (true name) decided along with my parents to purchase a new Ford tractor. It wasn't really new except to us. The year was about 1967 and my father found a good used Ford 601 tractor to use on the farm instead of "Bob", our old mule. Now my grandfather had had this mule since the mid 40's and he was getting some age on him. S
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