As others have said, it seems any company would take the merchandise back once you explain the situation... that you are the guardian of a person with brain damage and she opened an account in your name without your authorization. (I would call first and note the date, time of day, and person or persons whom you speak with. Then I would make it official and put it in writing and perhaps get it notarized... and save a copy of the original. Maybe even mail it so they have to sign for the envelope.)
If they don't agree to take the merchandise back and remove ALL charges, plus close the account AND send you a letter explaining that they closed the account at your request because it was opened by someone other than you... then I'd inform them that you are going to call the Office of the Attorney General (first in your state... then in the state the business is located in), to see what they have to say about it.
Also inform them that you will turn the business in to the Better Business Bureau - though this is a place that a business "buys into" the membership - they do not want complaints filed against them.
On the mail issue... I THINK that you can have the post office stop putting any junkmail in her mailbox - and if you are guardian I'd think you could direct her mail to a post office box so you can go through it before she does. We did do both these things regarding my Mom - but Dad actually took care of it, so we did not have to prove that Mom was seriously losing her mental faculties.
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