I am guessing that your last statement is true, and that they did as much billable work as possible. Or you might just measure again to see if they indeed did what they say they did. Hard to argue now though since you already paid. I would have called their bluff, and seen if they would adjust if I threatened to let them eat them, and see if they could find a home to recover their labor. Years ago I used to do some repair work (non automotive), and had to adjust my rates more than once or I knew I would be sitting on the item until I could sell it. In my area, you cannot charge excessive labor rates or you would be eating the item to survive. As a matter of fact, a couple of times I let an item or two out the door for material costs just to recover and get the item out the door, and at least I recovered my parts cost. Otherwise it was going to sit in my shop and I would be lucky to come out on top. Many times those type shops will hit you as hard as they think they can, but when it comes down to it and you threaten to walk and leave the parts they will negotiate.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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