But on the other hand IF you switch suppliers and don't pay the bill then they are the ones who'll incur costs to collect. I would think if you pay them what your contract says you owe them then dispute any further billing you have switched the problem to them rather then you. Of course they'll report it to the credit bureaus as a delinquent account and you'll have to spend time dealing with the credit people requesting it's removed from your credit report because it's in dispute OR 8 years old.
Bottom line is propane is like so many industries where the companies are working hard so they don't have to compete for customers, they want you locked up or tied to them by contract which of course means that service declines. Your purchase of your own tank is a move away from their preferred business model and if it's a chain probably causing branch management some issues as they probably have a metric for % of customers with a leased tank and your desire for independence may be affecting their ability to earn a bonus or promotion.
For the cost you really have to ask yourself is it really worth the time and frustration you'll spend?
The only time I got the upper hand with a propane supplier was when they mis-credited my check to someone else's account so of course they still insisted that I owed them money. I gave them the check number and the date it cleared my credit union. They wanted a copy of the check, I explained my credit union charged for such things and I'd get them the check, BUT if it was as I said so they'd be responsible for reimbursing ME for the cost of the check. I also pointed out that the leased tank was on an Air Force installation (I lived in a trailer on the Air Base) and failure to pay for said copy of the check would be reported to the base commander who had the authority to refuse them access to the base and their tanks. After that they got off their half moons and found the check and credited it. The only rea son I won was that I made it apparent to them that it was going to cause them more problems to do it their way than mine.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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