Posted by Dr. EVIL on October 03, 2015 at 06:31:21 from (70.194.134.169):
In Reply to: Jd dealer sales staff posted by NEIADan on October 02, 2015 at 17:50:17:
Went into my local JD store 3 months ago to buy a Stihl leaf blower. I hung around the lawn & garden stuff for over ten minutes but the only salesman was busy selling a lawn mower but did say hi. I walked down towards the parts counter, leaned on the counter for close to 15 minutes. The one clerk straightened every spray can on the shelf five feet away but ignored me otherwise. He eventually went back behind the counter and continued to ignore me. Finally the parts manager walked by, asked me if I needed help. I said, "Thank God, I thought I turned INVISIBLE, none of you guys could see me!". Then he proceeded to want to argue with me. I told him what I wanted, he didn't have one, had to send me to his other store 4-5 miles away.
I finally got what I wanted, but I'll never darken the doorway of either JD store again. All I bought there was parts for the Onan engine in my Cub Cadet 982. When I go to my Case/IH, Cub Cadet, and IH truck dealer, all three lines under the same roof, I get waited on promptly, one guy punching parts into the computer, another guy pulling them off the shelf. Last truck part I bought was a thermostat for my 7.3 PSD. One Ford store wanted $60 plus tax, my Ford dealer sold it to me for $32 including tax, My IH dealer had the same part for $13 or $16 depending on which one I needed. Turns out the $16 one was correct. I have three Top line C/IH dealers within 20-25 miles for parts, all single or 2-store dealerships. Who needs the Deere attitude!
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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