If you were that lady, OR if she was your wife, I wonder what you would want done? I think we are to look out for our fellow man (widows) and do not know of many people in her situation that are not really hurting for money and/or support, although that may not be the case here. You have been blessed in so many ways, materially, mentally, financially, family and if I were you, I would want to help her out. (Ok - I know I am not you but you seem to want to do the right thing) If you would have wanted someone to give it to your wife to restore faith in humanity (which this poor lady may need) then do what your heart is tugging you to do. (It is possible she may also have sentimental value there also) Now you as a dealer. If you had a crew working for you and this happened to your business, how would you want this to be handled? I can easily see how it could have been not diagnosed properly if it was brought in and the salesman or someone similar put it in gear and nothing happened. Only you have a face to face with the dealer to be able to read his intentions, whether it is a big time big shot or a caring overworked owner who trusts his own people. Personally I think you are the only one that has had the opportunity to see and read his character. If they were out to get everybody or rip people off I think they would have fixed the mower and sold it if they knew that was all that was wrong with it. (assuming you are confident that really is all that is wrong) That is probably well over $1200 they threw away by letting you have it, more than they would make selling a NEW unit. Sharks usually do not leave that much money on the table. Everybody is different but if I were the dealer I would want to know about it and I would see how that happened. You know how hard it is to get good reliable help these days and if it was a mistake (possible) in his staff he may want to do the right thing and educate/train or dispose of the person. Only you can read his character to have an idea of his truthfulness.
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Today's Featured Article - Product Review: Black Tire Paint - by Staff. I have been fortunate in that two of my tractors have had rear tires that were in great shape when I bought the tractor. My model "H" even had the old style fronts with plenty of tread. My "L" fronts were mismatched Sears Guardsman snow tires, which I promptly tossed. Well, although these tires were in good shape as far as tread was concerned, they looked real sad. All were flat, but new tubes fixed that. In addition to years and years of scuffing and fading, they had paint splattered on
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