Posted by RBoots on December 01, 2015 at 20:51:02 from (173.241.113.102):
In Reply to: Service at GM dealers posted by Rich Iowa on December 01, 2015 at 17:37:17:
Dad was taking his Duramax to the local dealer once a year for oil change, lube (he would do it halfway between oil changes as well), tire rotation, and fuel filter. He doesn't put a lot of miles on it. Always got a thing saying all of this stuff was done. Last time he was in there, they told him his fuel filter needed to be changed, it hadn't been changed for 20,000 miles. He was a little upset and asked them why he was paying for labor and a filter each time then, they alleged after that it was just a mistake in entering the info each time (for the last 4 or more oil changes?) They had also changed some steering part that was around $350, and it was bad again. He thought maybe it would have a warranty on it, but they said no, not anymore, only 1 year. It had been over a year but under 6,000 miles. He bought the part with a limited lifetime USA part from our local auto part store for $150 and put it on himself. He said he didn't think he'd have to watch their work as he's done business there for over 25 years, but says he learned his lesson. He's been doing the work himself now.
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