Posted by Mike M on December 02, 2015 at 13:01:02 from (24.140.3.210):
In Reply to: Re: Trading cars posted by John M on December 02, 2015 at 10:53:06:
Yes there are plenty of BAD dealers around. And BAD employees at good dealers too. I don't think it's as bad as the older days. 70's 80's ? I had good experiences getting warranty work done at dealers I didn't buy from. Not like the old days when you would hear take it back where you bought it ! Funny story-the GM dealer I worked at was ran by one of those old school guys. Lady came in for warranty work he said take it back where you bought it. She then replied I bought it here ! then I think she called him a bad word too ! Ha. Ha. One other time near quitting time and all techs were gone a lady needed a new battery in her Cadillac. Service told her we had no one to install it and to go to another GM dealer I think ? that stayed open later. Wasn't I bet five minutes after she pulled out the front door open and in she came again. I worked in parts and helped the service writer stick a battery in it with pretty bad/limited tools from the grease rack. Turned out she called GM and they called the dealership and said you WILL get her a battery !
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