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Re: A little rant on auto service work


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Posted by The tractor vet on December 14, 2015 at 19:39:46 from (104.179.81.68):

In Reply to: Re: A little rant on auto service work posted by Goose on December 14, 2015 at 10:31:50:

YEp they do try and get into you knickers . Took the War Dept.'s Durango over to the goat dealer to have and alignment done had it set to go in Monday morning first thing . So Sunday i took it down to my buddy's and he and i put it up on stands and i did and oil change , new air filter new plugs cap rotor and wires . Got the dial indicator out and checked the ball joints tie rods upper A arm bushings and found nothing so it was good to go for the alignment . Monday morning i am stting in front of the door when everybody gets there , I know the service manager and he knows me he is on the phone and i walk up to the service desk and the guy asked me what i needed and i told him i am here for the ft. end alignment . Oh there you are Bill already has this wrote up . He takes the work order out to Billy Bob and Billy Bob comes and gets the Durango and drives it back into the shop and on to the alignment rack . He opens the hood and walks away to where god only knows . Forty min later here he comes strolling across the shop with a cup of coffee . I am standing there watching him . He stands there looking at the Durango for five min. then walks down into the pit and grabs a trouble light and looks around then he comes up out of the pit and comes into the write up area and talks to the idiot service writer who then comes over to me and says you need all new ball joints inner and outer tie rods and new bushings in the upper control arms. REALLY YOU GOT TO KIDDING ME , oh no the mechanic said you were lucky to even make it over here REALLY wow . We need to get started on this wright away . GEE YOUR GOING TO HAVE TO SHOW ME . OH well ah we can not allow you in the shop it is to dangerous . Look either you show me or just pull it outside and i will go some place else . OH it is so bad that we can't let you drive it that way it must be fixed NOW . Well either i see it or I will drive it out of here myself and SON you and nobody else is going to stop me . So either i SEE all this BAD stuff or i am out of here . SOOOOOooooo he takes me out to the rack and i walk down into the pit and grabbed the trouble light out of Billy BoB hand and stat looking and wiggled and tugged on everything and looked at Billy Bob and said ALIG IT and i don't want to hear your B/S anymore and it had best be done wright the first time as you do not want me to come back. SOoooooo Billy Bob does the alignment then is idiot service wrighter comes over to me and say do you know that your oil chqange is twentyfive thousand miles over due and you need a tune up and transmission service along with both rear ends and transfer case service as our records state it has been that long since you have had it in for service . About then Bill was able to come out of his office and he is smiling from ear to ear and said to this idiot service writer ya know your lucky your still standing and WE DO NOT DO THIS B/S at this Dealership .This man your trying to B/S is in fact a certified Chrysler tech that i have knowen for years. Also he was a parts manager . Here this writer and Billy Bob both just started there from another dealership and had worked together probably scamming other people by the dozens. I swore that i would NEVER buy a scan tool , Well i lied i bought a Snap On Solus just to do my own checking and ok maybe it well help my close friends from getting fleeced since NOBODY can be trusted to tell the truth . Maybe that is why i am not rolling in the big bucks because i can not cheat people .


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