Wife's boss won't touch them things except for tune ups. Problem is he gets one like yours in and can repair it cheap the word gets out and then next ten that come in the transmissions are shot and now instead of having 1 happy customer he has 10 angry ones. One study showed that the average happy customer told 3 people. The average angry one 10.
The cheap riders are designed to last about 5 years. Say 1/2 hour a week for about 26 weeks a year. Even at an hour it's way less than 320 hours. Sure some last longer but the average homeowner with the great lack of knowledge among them today, abuse them and they just don't last. Why do you think that the trannies are not serviceable on a lot of them? Heck can't even add fluid to em. Now take someone who is familiar with machinery and they can take one of the cheap riders and mow 3 times as much and not run too fast for conditions and get 10 years out of the and a lot of hours.
Makes sense for the shop to stay away from those things. Most customers are not going to like to hear that it's going to cost them 500 or more for a new tranny plus labor.
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