Posted by gacamp on February 20, 2016 at 15:17:47 from (71.3.168.4):
Poor customer service is so common these days that I feel compelled to praise a company that went over and above to correct an error.
I place an order for several small items and received them promptly however in reviewing the items it was apparent that one item was not complete as pictured on the website. I sent an e-mail to YTC and very quickly got a reply from Damon who explained what had happened from a third party supplier and he promised to rectify the mistake. Three days later I get a priority package with the correct parts, all this for only thirteen dollars worth of parts! Thank Damon and YTC
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Today's Featured Article - Usin Your Implements: Bucket Loader - by Curtis Von Fange. Introduction: Dad was raised during the depression years of the thirties. As a kid he worked part time on a farm in Kansas doing many of the manual chores. Some of the more successful farmers of that day had a new time saving device called a tractor. It increased the farm productivity and, in general, made life easier because more work could be done with this 'mechanical beast'. My dad dreamed that some day he would have his own tractor with every implement he could get. When he rea
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