While I agree with doing the 'right thing' there is a time when the right thing becomes the wrong thing to do. In this case the guy posting tried to make things right in the beginning, and got rebuffed by the manager. Personally I'd have done the same thing he did and just left. I would also call later and try to make things right, but if rebuffed again, it's their problem, not mine. I have enough problems of my own without having to insure their inventory, prices, etc are all correct.
About 6 years ago I ordered a few boxes of tile from one of the big box stores. What showed up wasn't $100 worth of tile, but well over $1000 worth of PIG oil absorbent matting.
It was all I could do to get them to take the stuff back because, according to their computer I didn't order it, therefore I couldn't send it back to them. I got so frustrated after half a dozen calls I had decided to just keep it, and reorder the tile...but decided to try one more time.
This time I got someone with some common sense. Once I explained the situation, the lady said she would arrange for me to ship it back. Thing is we were living in the wife's house at the time, and it's in a neighborhood. They wanted me to just leave those three BIG boxes sitting out in front of the house until UPS decided to pick them up. I told her that wasn't going to happen as it would more than likely be stolen.
If I remember right, I finally had to take it to a shipping store to ever get it back to them.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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