After having been burned a few times like this, I use this approach. I call and say I am looking for such and such and I want to make sure they have it in stock. I tell them I am driving x number of minutes or miles to get there and it is important they really have what I want. I make it very clear that I will be VERY unhappy if I drive all that way and they don't have what I am after. After they check and say yes they do have it, I then ask for their name so I can ask for them when I pick it up. The vailed threat method seems to work pretty good. The key is making sure the young and inexperienced clerks actually understand what you are asking for.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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