First off, if you drop anything off at a repair shop, GET A RECEIPT!
That doesn't cover them lying to you about the condition of the item to convince you to scrap it, so they can turn around and sell it themselves, but at least they can't lie and say you never dropped it off.
After that, SMALL CLAIMS COURT. You may not get your item back or even get reimbursed, but they will have a judgement against them.
On the UPS side, it is the SHIPPER that has to follow up with UPS for damaged/lost items. When you get a mangled box, contact the shipper. The insurance is in their name. You have no right to make a claim.
If you are the shipper and didn't insure the shipment, that's your fault and you just need to suck it up and make it right with your customer. Chalk it up as the cost of doing business.
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Today's Featured Article - Earthmaster Project Progress Just a little update on my Earthmaster......it's back from the dead! I pulled the head, and soaked the stuck valves with mystery oil overnight, re-installed the head, and bingo, the compression returned. But alas, my carb foiled me again, it would fire a second then flood out. After numerous dead ends for a replacement carb, I went to work fixing mine.I soldered new floats on the float arm, they came from an old motorcycle carb, replaced the packing on the throttle shaft with o-rings, cut new ga
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