First off, if you drop anything off at a repair shop, GET A RECEIPT!
That doesn't cover them lying to you about the condition of the item to convince you to scrap it, so they can turn around and sell it themselves, but at least they can't lie and say you never dropped it off.
After that, SMALL CLAIMS COURT. You may not get your item back or even get reimbursed, but they will have a judgement against them.
On the UPS side, it is the SHIPPER that has to follow up with UPS for damaged/lost items. When you get a mangled box, contact the shipper. The insurance is in their name. You have no right to make a claim.
If you are the shipper and didn't insure the shipment, that's your fault and you just need to suck it up and make it right with your customer. Chalk it up as the cost of doing business.
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Today's Featured Article - Product Review: Black Tire Paint - by Staff. I have been fortunate in that two of my tractors have had rear tires that were in great shape when I bought the tractor. My model "H" even had the old style fronts with plenty of tread. My "L" fronts were mismatched Sears Guardsman snow tires, which I promptly tossed. Well, although these tires were in good shape as far as tread was concerned, they looked real sad. All were flat, but new tubes fixed that. In addition to years and years of scuffing and fading, they had paint splattered on
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