Re: Dealing with a shop losing your items what to due?

Posted by Goose on May 27, 2016 at 18:50:55 from (70.198.43.4):

In Reply to: Dealing with a shop losing your items what to due? posted by jocco on May 27, 2016 at 09:26:28:

20 to 30 years ago when I was routinely rebuilding engines, mostly Chevies, both big and small block V8's, I had two issues with a NAPA machine shop. I started going there because it was handy.

One time I sent a crankshaft from an SBC to have it ground. I had the engine built up to the point of putting the harmonic balancer bolt in. It wouldn't go into the end of the crankshaft. I found a broken off bolt in the end of the crank. I'd personally disassembled the engine, including removing the harmonic balancer, before I took the crank in. I tore the engine back down and took the crank back. Naturally he didn't have my own anymore, but he had to give me a good crank.

Another time, I took a block to be bored. There again I'd personally disassembled the engine. It had been running before I tore it down, but was just plain tired. When I got the block back and installed the crankshaft, when I torqued one of the center mains the crank locked up. Then I could see discoloration be the main where it had overheated for some reason. I took the block back and the guy swore up and down it was that way when I brought it in. I wound up having to pay him $70 to align bore the block. I never went back.

I think what he was doing was keeping all the choice parts for his buddies and dumping their junk onto customers.

I had a nasty conversation with the franchise owner, but I never went back so I don't know if anything changed.

On another note, I was once working on a Mercruiser outdrive that had a ball bearing seized and spun. The part number on the bearing was partly obliterated. I took it to a franchise bearing store and a scroungy twerp on the counter with a cigar stuck in his face took one look and said, "It would be a g** d***** waste of time to even try to match it. I walked out and went to a different bearing place. The man on the counter looked at the bearing, took a caliper out of his shirt pocket, took a couple of measurements, reached on the shelf and handed me a new bearing.

I was fried. I went back to the first store and had a confrontation with the manager. In the following weeks, I had to visit that store several times on my full time job, and I never saw that twerp with the cigar on the counter again. Maybe there is justice.

Replies:

Add a Reply! You must be Logged In to Post Name: E-Mail: Subject: Comments: Optional Link URL: Link Title: Optional Image URL: Optional Video Title: Optional Video URL: Advanced Posting Options Email Notification: If you check this box, email will be sent to you whenever someone replies to this message. Your email address must be entered above to receive notification. This notification will be cancelled automatically after 2 weeks.   Advanced Posting Tools   Upload Photo  Select Gallery Photo  Attach Serial No List  Return to Post  Upload Photos/Videos Choose Files from your local computer Upload one or more videos to your post. Photo filesizes should be less than 300K and Videos, less than 2MB. Formats allowed are gif, jpg, png, ogg, mp4, mov, and avi. Be sure to use filenames without spaces or special characters, and filetypes of 3 digits lower case.

TRACTOR PARTS	TRACTOR MANUALS

We sell tractor parts!  We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]