When I was a claims adjuster working vehicle service contracts, I got a call one July from a GM service department that had towed in a Pontiac minivan. The engine was seized, and when they ran it up on a hoist and pulled the plug on the oil pan nothing came out.
I called the lady who owned the van and asked her when was the last time she checked the oil. She replied, "Well, I just bought the van in March. I didn't see any reason to have to check the oil yet".
Since her contract had a clause stating the vehicle should be subjected to "reasonable maintenance", she found herself on her own. It was amazing how many vehicle owners thought that just because they had a service contract they could totally ignore any form of maintenance, oil changes, etc., until there was a major breakdown on the vehicle. Then they were the first to badmouth their service contract as worthless. If the lady above could have shown even one oil change receipt, or any documentation that the oil had been recently checked, or even if she had said her son checked the oil last Sunday and it was OK then, I would have paid for the engine.
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Today's Featured Article - Usin Your Implements: Bucket Loader - by Curtis Von Fange. Introduction: Dad was raised during the depression years of the thirties. As a kid he worked part time on a farm in Kansas doing many of the manual chores. Some of the more successful farmers of that day had a new time saving device called a tractor. It increased the farm productivity and, in general, made life easier because more work could be done with this 'mechanical beast'. My dad dreamed that some day he would have his own tractor with every implement he could get. When he rea
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