Posted by jimg.allentown on July 30, 2016 at 19:01:41 from (173.49.143.137):
In Reply to: $15 to replace a bulb posted by Geo-TH,In on July 30, 2016 at 12:34:40:
Let me set a few things straight from the inside.... First, mechanic's labor is billed out in TENTHS of an HOUR. Current labor rates run around $100 per hour. Generally the minimum charge is going to be around .3 hours. This covers writing up a repair order, drawing and recording parts from stock, and the paperwork involved in completing and documenting the repair. While this may seem a bit cumbersome, this is the way a service department works. Personally, if it were my business, I would have sent you to get a bulb and put it in as a courtesy. No dealership will ever survive on bulb replacements to stay open. They need jobs with some meat in them. Second, there is NO SUCH THING as a "2 minute job" in a dealership service department. It takes longer than that to go through the system, be assigned to a mechanic, and verified as a properly completed repair. Third, As a DIY kind of guy, I would NEVER pay a mechanic to do a repair that I was perfectly capable of doing myself. So, it would never occur to me to ask a dealer to replace a bulb for me.
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