It sounds like before this episode that your customer's potential in terms of making money doing repairs was about to end anyways. Be diplomatic but make an effort to recover all that you have at stake in this matter. If this ends with him being permanently sore at you it will be no big deal. I seldom need to go to the neighbor for anything and likewise for him with me. That keeps everyone happy as nobody has a hold over anybody else.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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