Re: Parts salespeople among different brands???

Posted by Case Nutty 1660 on September 10, 2016 at 05:23:28 from (75.127.24.87):

In Reply to: Parts salespeople among different brands??? posted by JD Seller on September 09, 2016 at 22:56:06:

I agree,, what ever happened to "The Customer is always Right" I was taught to help however we could at our dealership from 66- 76. If we did not have the part on hand and you were in a bind, if we had a machine on lot with the part we would take it off and get you going, of course if was a machine under warranty or you bought it from us and were in a bind we loaned you a machine to get the job done, under warranty units were always a no charge loaner. a few years back a friend and I had some equipment across the Canada border, we needed a place to park a couple units over night to wait until we could all get there to haul the stuff home,, I called a week before to setup a place to drop them over night,, first call was to the local CIH dealer,, got the manager on the phone,, explained our situation,, he said NO WAY we do not store old Junk here,, end of story,,, I called the local JD dealer next,,, VERY Helpful manager there and was glad to help us however he could, when I got there I went in and met him face to face to settle up with storing our stuff,, he smiled big and gave a good hand shake and would not eve talk about it other than he gave me a hard time for the CASE hat I had on Great People are out there just wish they were all like these fine folks were, oh by the way I even told the cih dealer that I was a past CASE dealer,, his reply was So What?
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