One local CNH dealer has a lady parts manager and she has a young man working under her.
When I bought my last combine (tail end of production 1660) I was inquiring about parts and shop manuals. Told the kid it was a late model 1660, he keeps looking at the lower serial number books, I keep telling him it is a LATE model machine, he keeps showing me info for the lower serial number books. Finally I ask him what does he think LATE model means? Well of course the lower number machines. I just shake my head and walk out. The few times I have been back for parts for that machine he gives me snarky comments about the parts being for the late model machine. I asked the parts manager how long has he been here, answer was something like 6 months, still should have known what LATE model means.
For the most part I get parts for this machine from the store in the other direction. Parts manager there knows her stuff and if I can wait till she gets home from work it cuts my travel distance quite a bit.
Mother Deere for me is a pretty good situation esp if you get the right person, also it is in my home town.
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