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Tractor Talk Discussion Board

Re: I knew that he charged before I hired him


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Posted by oldtanker on September 30, 2016 at 12:02:55 from (66.228.255.59):

In Reply to: I knew that he charged before I hired him posted by 37chief on September 29, 2016 at 19:48:15:

Guys the big problem here is if someone includes move and setup on a 4 hour job and it's now 5 hours when the customer receives the bill they are going to flip because they only did ________ for 4 hours. So an up front estimate should include any fees for a move and setup. Don't care if it's an on site tire or equipment repair, an on site vet visit or a mowing service. Or like I do it, up front, from my drive to my drive. But that's told to the customer up front. I don't charge for on site repairs and such. It's by the hour meter. That way there are no surprises for the customer. It also keeps customers away who I really don't want to work for in the first place. The guys who expect a decent job and are willing to pay fair don't gripe, they just pay. The guys that want to pay little or nothing, also the same guys who take forever to pay are the ones who complain. You have to think, gee, that equipment will set there, not burning any fuel if he doesn't get the job. But if they get the job it's starts costing the second they fire up a piece of equipment or like with a vet when they start their truck.

So yea, I'd say you need to either charge enough per hour to cover move cost, charge drive to drive or charge a separate transit fee. One way or another you have to cover costs.

Rick


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