Posted by BarnyardEngineering on November 14, 2016 at 13:12:23 from (98.17.202.244):
In Reply to: Mahindra review posted by Eldon (WA) on November 14, 2016 at 09:03:57:
The only problem I have with the whole thing is the ASSUMPTION that the dealer would come out and fix the tractor under warranty for absolutely free. Both Lanse and his mechanic friend made this ASSUMPTION, and were quite vocal about the fact that the dealer would be charging for the service call.
In all likelihood, this was CLEARLY spelled out in the contract that Lanse signed when he bought the tractor. Smarmy dealers like that always make sure their I's are dotted and their T's are crossed. You take it to a lawyer and they will tell you that you don't have a leg to stand on.
Unfortunately it was his fault for not reading the contract thoroughly before signing on the dotted line. Bad on the dealer for preying on the fact that most people don't read the contract, and it sucks that Lanse got suckered, but a contract is a contract.
The reason a dealer would not charge for warranty service is because the manufacturer reimburses them for labor and parts. GM reimburses the dealers for mechanic time at "book rate" for example. My guess is that the Mahindra warranty is for parts ONLY. If the dealer wants to lose money on the labor that's up to them.
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