While there are a few bad sellers/buyers as you described, the vast majority are honest, and I feel the benefits far outweigh the negatives. Where I live, I buy a lot of things I otherwise would do without, not only on ebay, but online in general. Prime example was this past week when I purchased some oddball plumbing fittings that no one carries locally, but I was able to purchase easily on ebay. It is now rare that I buy automotive items direct from a local store as I can usually buy for as much as half what the locals get for the same exact item. I know some feel I should be supporting local, but I look differently at it. You either compete, or your out of business -- sorry, but that is really always how it has been, just different competitors now, and sellers must broaden their vision. You can retrieve a refund for your seller fees, but you may need to file a claim. I have done this a few times, and never been burned so far. I had an item recently that sold, I shipped, and it was lost. A bit of a pain, but I did get refunded my fees, file a claim with USPS and received a full refund for not only the item, but shipping as well. It would have gone much quicker, but the buyer never reported that he did not receive until a month from the date of transaction. In addition, I find there are items I can sell on ebay, that I would probably never sell or definitely would not get nearly as much for by selling on Craigslist or local ads. Don't get me wrong, some small inexpensive items are not worth the hassle, and I never try selling anything that will not bring at least $20, and the shipping cost. Fees and shipping are simply too high to bother with less, as there have been a couple times I ended up in the hole due to fees and shipping cost, but that was my own fault for not investigating more.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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