We had a lengthy course on Quality by Juran at work. Apparently part of McArthur's effort to get that country back up and running included making quality products. So he was tasked to improve their quality, and rightly did. I recall early Japanese products, a pipe wrench immediately comes to mind, sorely lacking. He obviously taught them a thing or two.
One of his ideas which makes a ton of sense is pass-fail criteria. He said if your pass fail criteria was 95%, which in itself is a pretty good grade of A normally, what you are doing he says, is creating a 5% of your gross income valued JUNK FACTORY. You deliberately feed raw materials and effort and all into building junk. Really makes you stop and think about your business objectives.
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Today's Featured Article - Good As New - by Bill Goodwin. In the summer of 1995, my father, Russ Goodwin, and I acquired the 1945 Farmall B that my grandfather used as an overseer on a farm in Waynesboro, Georgia. After my grandfather’s death in 1955, J.P. Rollins, son of the landowner, used the tractor. In the winter 1985, while in his possession the engine block cracked and was unrepairable. He had told my father
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