Posted by Billy Shafer on February 11, 2017 at 15:48:07 from (98.20.200.237):
In Reply to: OT Service economy? posted by Dave H (MI) on February 11, 2017 at 11:44:50:
I think the blame should be split between the customer and the company. Company can make more in new sales and the customer wants the latest and greatest new toy.I have pulled generators out of service. To see customer install the new toy that I knew wasn't going to last.I pulled a 100 KW Onan only to see a 100 KW Generac go in.Watched them do the test everything went fine. Everyone is happy taking pictures and patting themselves on the back. Salesman tells them what a wise choice they made. A month later the owner was calling me telling me about the fire at his house last night. Seems the new toy went up in flames.
I also saw many companies letting old guys like me go. Why pay my wages when they can hire some kid off the street. Give him a manual and turn him loose. Saw this across many fields. When I started out as a gopher over forty years ago. You had to learn to do repairs. From front to back and the control systems. New was a dirty word.
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