Thanks for your great replys. I asked the question because we all need to hire help on occasion.
I got to thinking about the people I deal with, and their competency and focus on doing their job well.
For example the 2 guys from the feed company that deliver my feed every week. One does it well. The only way that I know that he came to the farm is that the feed is neatly stacked in the feed room of the barn. The other guy's visit is obvious, the barn door is left open, the barn lights are on, there is mud all over the floor, he drive through the grass leaving ruts and the feed is in a random pile with 2 bags torn open. I would hire one, but not the other.
Same at the hardware store. One guy knows where everything is and is willing to help me find it. The other guy is there everyday but knows less about the inventory and where to find it than I do. I would hire one but not the other.
Same at the parts store. One guy can find any part, but the other is still looking in the computer after 30 minutes. I would hire one but not the other.
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