When I had my shop, a steady customer of mine liked to haggle on price. I did the upper end on the 300 V-8 in his '64 Buick Skylark. The bill came to $832.15. The guy was an engineer for Honeywell and still had 15 cents of the first dollar he ever made. His wife was worse than he was. She wrote me a check for $800 and told me "that's more than enough." Fine, it was late and I was ready for supper. They took their car and left. In due course, they had another problem and brought the car in again. I performed the repair and they came to get their car. The bill this time was a little over $85, they wrote a check for the amount in full and I handed them the keys. The man went out to his car, started cranking the engine, but nothing happened. He pumped the gas, tried two or three more times, no start. I was sitting in my office watching him. He walked to the office and reported the no start. I opened the desk drawer and withdrew the coil wire for his car. I held it up and asked him if he remembered the $32.15 his wife had beat me out of last time they were in. I told him that for $32.15, I could make his car start right up. He threw $40 in cash on my desk and walked toward his car. I installed the coil wire, the car started right up, he drove off and we were both happy. I was the only shop in 200 miles that would even take a car in with a distributor and carburetor on it. I charged a fair price and provided a competent service as reasonably as I could.
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Today's Featured Article - Show Coverage: Journey to Ankeny - by Cindy Ladage. We left Illinois on the first day of July and headed north and west for Ankeny, Iowa. Minus two kids, we traveled light with only the youngest in tow. As long as a pool was at the end of our destination she was easy to please unlike the other two who have a multitude of requirements to travel with mom and dad. Amana Colonies served as a respite where we ate a family style lunch that sustained us with more food than could reasonably fit into our ample physiques. The show at Ankeny
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