Your dealer and mine must be different. If I spent $3k on baler repair and it wouldn't work, I would be screaming. If there is more required that was missed the first time, I would expect to pay to have them put on. Seems like the farther East you go the less dealer satisfaction you get.
Laugh all you want, but if it is combine or baler/swather, I will have the dealer work on it when required. When I pay for it at todays prices, they had better go to the field and work. And you better believe, that although it doesn't happen very much at all, I have had my local Deere, AGCo, and Case/IH come back and fix things correctly over the years.
I had a fairly new Case/IH swather that I had taken to the dealership to put new guards and sections, along with a couple other repairs. It was close to harvest and we were getting combines ready so I had the dealer do it. The bill was over $1000.00 for the work. I picked it up one evening and headed to the field. Went about 40 feet in the field and the complete drive fell off. I promise you, Case/IH fixed that for free when I was done. I don't complain about what the bill is, but I expect it to be right when done.
I'll admit that I have used these dealerships for years, and spent a lot of money there, but listening to the horror stories from some of these guys is enough to scare you to death. I'm in Central KS. Maybe the dealers need the business more or something. But if poor workmanship is allowed, that is all you are going to get.
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