Posted by Oregon Tractor Jack on September 20, 2017 at 18:43:56 from (98.232.236.177):
In Reply to: Totally OT and a rant posted by Adirondack case guy on September 20, 2017 at 17:54:34:
Not out of line at all. If the part number on the invoice has a GM part number, then you should have gotten an original GM part. The dealer should have called you and given you the options. What you have there is pretty much a ripoff in my opinion. I would contest it and if the dealer won't do anything start asking for the manager/owner all the way up to the regional manager for Chevy. Oh, and if you are a social media person a threat of lots of negative feedback should help...
I am not anti-dealer because I do buy some parts from my local dealer because some of the OEM parts ARE of a better quality that most of the parts you buy elsewhere. I have many stories about how dealers or at least the service managers would tell customers that their cars would need repairs that were not needed at all. Mainly this would be the elderly and single females. Not all dealers are like this just a few that give the rest a bad rap. Just like going to a doctor, always get a second opinion.
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