Everyone has taken the stance that all of the employees at this McDonald's were hard-working, dedicated, sincere employees concerned about the customers.
The flip side is, my wife ate at this McDonald's frequently until she was totally turned off by rude, obnoxious, and inept employees who were basically unemployable anywhere else. It was the employees who brought this place down as much as management. One gal who worked there would bring her 4 year old brat along to work with her and he would run rampant harassing customers for her entire shift. An employee who told customers they would have to clean up after themselves when they left. Chairs put up on tables an hour or more before closing and customers being told they can't take the chairs back down even though there was no where else to sit. And on and on.
Word gets around in a small town and honest, hardworking, and proficient employees will not work for an inept manager, so the manager gets the bottom tier employees who do as much to drive customers off as to attract them.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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