Re: Why is it so hard to get people to do things now days

Posted by Bruce from Can. on April 06, 2018 at 03:15:46 from (76.69.31.140):

In Reply to: Why is it so hard to get people to do things now days posted by Graveyard1984 on April 05, 2018 at 22:18:43:

I understand what your talking about, and I also understand the other side of the story. Fellas running dear ships , are in the business of selling and serving the new equipment that they offer for sale. And yes they do sell some used equipment. Probably won’t mess with the used stuff, but often have to take the customers used equipment in on trade to be able to sell them the new one. And yes, they sometimes will do repairs for long time customers on their older equipment, but a wise business man will go the extra mile to keep a long term customer happy, so when they want to buy the next new piece, you will still have a good relationship. It is all about marketing. And a dealer knows his long term customers ability, and habits when it comes to paying the bills. No sense in running a shop doing repair work , if you can’t/ aren’t going to get paid. Dealer ship shops really aren’t looking for repair work, it is more of a service.
Same kind of thing applies to shops that just do equipment repairs, they need to know that you will pay the bill for the work, and the older the tractor is, the greater the risk the customer will go nuts when they see how large the bills can get. Just like with your tractor for example. You haven’t told us about your tractor, so we don’t know what make or model, and does it have a loader, cab or 4 wheel drive. So let’s assume it is a small open station tractor, with no loader. . Simple tractor , just has to be split, remove and reinstall and adjust. Let say 3-4 hours shop time, for a good mechanic with a well equipped shop. $3-400.00 Then things can grow from there, does the fly wheel need to be turned at a machine shop? This would also be the time to change the ring gear if it is bad, as well as replace a leaking main crank seal. Does it just need a clutch plate or is the entire clutch assembly beat, are parts going to be available, is this split tractor going to sit in the shop taking up space for best part of a week, waiting for parts? Remember this job is only 3-4 hours shop time, and the valuable shop floor space is going to be occupied for several days. While other jobs wait. And when the repairs are all completed, and the bill is made up, The tractor owner says this bill is too much, I am not paying, you can just keep the darn tractor, the repair man just wants what is coming to him , he doesn’t want to have to try to resell some old tractor that might not be worth the cost of repairs.
And this in a nutshell is why it is hard to find a repair shop willing to take on these jobs. If you find a good repair shop, build up a good business relationship with them, and no problems. Just too often folks will screw the repair guys around when it comes time to pay . With stories like, oh I am a bit short, can I have time to pay. Repair shops aren’t finance companies, they have bills to pay, and need to work for customers they know will pay their billls in full and on time.
So they are reluctant to take on expensive repairs, on older low value tractors and equipment, can you blame a guy for that?

Replies:

• Re: Why is it so hard to get people to do things now days Traditional Farmer 03:31:17 04/06/18 (0)

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